CONFERENCE LINEUP

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7.30 am – 5.00pm | GURU ACADEMY

 

If you want to maximise your time with the NewBook team, Guru Academy is for you! Our one-day course will give you everything you need to take your business to the next level. Whether you’re a new starter or a long-term user, you will learn tips, tricks and new ways to use NewBook to its full potential, increasing revenue opportunities and productivity in several areas of your business.

 

OPTIONAL | GOLF DAY

Gather your pals, head down to the Green and tee off on RACV’s world-class golf course. The home of championship golf, you too can play on the same course that has been graced by golfing legends, with 27 holes including a championship course, driving range and coaching available to sharpen your swing. After a big day of golf, enjoy some refreshments at the Club House and get ready for the Welcome Par Tee on the Green!

 

OPTIONAL | GOLF DAY

Gather your pals, head down to the Green and tee off on RACV’s world-class golf course. The home of championship golf, you too can play on the same course that has been graced by golfing legends, with 27 holes including a championship course, driving range and coaching available to sharpen your swing. After a big day of golf, enjoy some refreshments at the Club House and get ready for the Welcome Par Tee on the Green!

 

OPTIONAL | SPA DAY

Feel like being pampered? Relax and indulge at RACV’s stunning resort spa overlooking the peaceful green surroundings. Feel the tranquillity as you step into the luxurious treatment rooms and be spoilt by the highly trained therapists, providing you with a range of treatments including massages, water therapies, facials, romantic couple treatments, grooming, spa packages and more. When was the last time you took some time out for yourself? You deserve it!

See the spa menu here

 

This is no ordinary welcome party!

Join us under the stars on the Royal Pines Golf Green.

With trendy food trucks, fairy lights, dodgem cars, drinks and acoustic singer Atiya!

Be sure not to miss this exciting night and kick off your conference happy and ready to learn.

Dinner, Drinks & Dodgem Car rides included!

Anthony Laye

Anthony Laye

Our Resident MC

DJ Kaitlyn

DJ Kaitlyn

Resident DJ

Natalie Gruzlewski

Natalie Gruzlewski

Co-host

8.00 am – 5.00pm | CONFERENCE

DAY ONE SPEAKERS AT A GLANCE

Michael McQueen

Michael McQueen

Futurist, Trend Forecaster & Business Strategist

Topic: The future success and survival of your business will rest on the ability to anticipate, prepare for and pre-empt disruption.

Dr Jason Fox

Dr Jason Fox

Wizard-rogue & Leadership Advisor

Hon Kate Jones MP

Hon Kate Jones MP

Minister for Innovation, Tourism Industry Development and the Commonwealth Games

Nathan Cause

Nathan Cause

Head Of Sales, Tyro Payments

Topic: In an ever-evolving payments landscape, Nathan will provide insights into how businesses can make their payments solution work for them by saving money, offering new payment methods and streamlining processes to optimise the user experience.

Darren Karshagen

Darren Karshagen

Director of Sales & Supply, HomeAway

Topic: The journey from Stayz to a newer, more powerful back-end platform that distributes to multiple brands and how HomeAway plans to drive bookings to your business.

Nick Ellis

Nick Ellis

General Manager, Ovolo Hotels & Young Tourism Leader

Nikki Fisher

Nikki Fisher

Chief Operating Officer at Ingenia

Darren Peisley

Darren Peisley

Chief Commercial Officer, G’DAY Group

Steve Edmonds

Steve Edmonds

Chief Executive Officer, Reflections Holiday Parks

NRMA Parks & Resorts

NRMA Parks & Resorts

NEW.B.I.E

NEW.B.I.E

Artificial Intelligence Guest Assistant

HIGHLIGHTS OF OUR DAY ONE WORKSHOPS

Google Hotel Ads Setup & Training

Google Hotel Ads Setup & Training

Pool Engineer Best Practice Workshop

Pool Engineer Best Practice Workshop

Defibs Plus Training Workshop

Defibs Plus Training Workshop

PARTY AT MOVIE WORLD | 6.00pm – midnight

 

Party starts at 6pm with bus transfer from RACV Royal Pines Resort to Movie World.

We have exclusive use of 2 x Roller Coasters (Superman & DC Hyper Coaster) as well as a Night of the Dead festival parade and Zombie outbreak.

You can even meet “Zombie” NEWB.I.E

Entertainers include Australia’s #5 DJ Kaitlyn & the Super Funny Umbilical Brothers Comedians.

After dinner the party continues in the Scooby Doo Castle with the awesome Hanlon Brothers Band followed by DJ set until late.

Dinner, Drinks and Return Transportation Included.

8.00 am – 4.10pm | CONFERENCE

DAY TWO SPEAKERS AT A GLANCE

Gus Balbontin

Gus Balbontin

Investor, Adviser & Explorer, Former Executive Director at Lonely Planet

Topic: What makes us love certain products and services and how systems and structures could actually be holding you back.

Leon Chan

Leon Chan

Regional Business Development Manager, APAC, TripAdvisor

Topic: : Learn how to influence traveller purchase decisions, and the steps you can take to maximise your reach to potential guests.

Clark J. Kirby

Clark J. Kirby

Executive Chairman & Chief Executive Officer, Village Roadshow Theme Parks

Andrew Hirst

Andrew Hirst

Territory Manager, Xero

Topic: Learn about the factors affecting the shift towards a digital economy and what the future looks like for small and medium businesses.

Talis Evans

Talis Evans

Digital & Improvement Executive, Business Services, BDO

Daniel Gschwind

Daniel Gschwind

Chief Executive at Queensland Tourism Industry Council

David Smith

David Smith

APL Head Of Licensed Parks

Steven Wright

Steven Wright

CEO, BIG4 Holiday Parks

Karl Heyman

Karl Heyman

CEO, Family Parks

NRMA Parks & Resorts

NRMA Parks & Resorts

HIGHLIGHTS OF OUR DAY TWO WORKSHOPS

NEW.B.I.E Artificial Intelligence Interactive Workshop

NEW.B.I.E Artificial Intelligence Interactive Workshop

GuestAssist App Interactive Workshop

GuestAssist App Interactive Workshop

Improving your Wi-Fi Networks

Improving your Wi-Fi Networks

Assa Abloy Wireless Locks Demonstration

Assa Abloy Wireless Locks Demonstration

Xero Training Workshop

Xero Training Workshop

Maximise your reach with TripAdvisor

Maximise your reach with TripAdvisor

NewBook Tariffs & Automation

NewBook Tariffs & Automation

AWARDS NIGHT & GALA EXTRAVAGANZA | 6.30pm – 2:00am

 

This is no ordinary Gala Dinner! This is a night of surprises!

Dress to impress for our Awards Night & Gala Extravaganza. LED Robot Dancers, the world’s fastest painter and comedian Brad Blaze and other surprises are waiting for you.

Join celebrity host Natalie Gruzlewski as she unveils the winners of our 4 Tourism Innovator Awards and $12,500 in prizes followed by funky Brisbane band Dr. Groove.

Dinner and Drinks included 6:30pm to 10:00pm. After party continues in the Hydrate Bar until 2am.

8.30 am – 4.10pm | CONFERENCE

DAY THREE SPEAKERS AT A GLANCE

Mark Squirrell

Mark Squirrell

Motivational Speaker, OAM

Topic: Experience first-hand the challenges and excitement of operating in extreme environments - expect action and adrenaline!

Anthony Laye

Anthony Laye

Behaviour Expert & Mentalist

Topic: Connections With Confidence - The 3 C’s of High Performing Communicators

Brad Illich

Brad Illich

Tourism Entrepreneur, NewBook

Darren Vincent

Darren Vincent

Territory Manager, Homes - Australia and New Zealand, Airbnb

Topic: Hear the latest updates on new tools, features and programmes that will enable your business to grow with Airbnb, both on our platform or through our growing network of integrated software providers such as NewBook.

Paul Bambei

Paul Bambei

President & CEO, National Association of RV Parks and Campgrounds

Jurgen Ortelee

Jurgen Ortelee

Director of Enterprise Sales, IDeaS

Topic: Why you should be talking about revenue management. How revenue management can help you grow your occupancy, raise your average rate and increase your revenues.

Ryan Hanly

Ryan Hanly

CEO & Co-Founder,Travello

Topic: Want to increase your exposure? Travello will be showcasing some of their recent successful hotel campaigns & will be discussing techniques that actually work.

Sam Linder

Sam Linder

Head of Marketing, Travello

Topic: Want to increase your exposure? Travello will be showcasing some of their recent successful hotel campaigns & will be discussing techniques that actually work.

Niklas Holmqvist

Niklas Holmqvist

Area Manager QLD, Expedia

Topic: Beyond Bookings – Engaging Travellers throughout their journey.

HIGHLIGHTS OF OUR DAY THREE WORKSHOPS

BDO Parki Setup & Training

BDO Parki Setup & Training

IDeaS Revenue Solutions Workshop

IDeaS Revenue Solutions Workshop

SMS Keyword Marketing Interactive Workshop

SMS Keyword Marketing Interactive Workshop

*Speakers, program & days/times subject to change

JOIN US AT THE BEST INDUSTRY EVENT OF THE YEAR

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