Delegate Terms

Tickets and registration
Ticket prices are quoted per person and include GST. Full payment must be made at the time of booking to confirm the entry ticket. To be eligible for the early bird discounted ticket price, registration and payment must be received by Sunday 31 March 2019. Tickets may not be used or shared by several individuals.

Special dietary/physical requirements
Special dietary/physical requirements will be catered for if requested two weeks prior to the Event start date. Please indicate any special requirements on your registration form or email the NewBook team at [email protected]. Special requests made on the day cannot be guaranteed.

Cancellation and substitution policy
No refunds will be offered for any cancellation, regardless of the date of cancellation. Should a delegate be unable to attend the Event, an alternative delegate name may be submitted. Any alterations and cancellations must be emailed to [email protected]. In the event you purchase your conference tickets through Zip, you shall adhere to the terms and conditions outlined on Zip’s website.

NewBook reserves the right to make changes to the program at any time as circumstances dictate. Every effort will be made to ensure a program of equivalent standard and value is delivered should unavoidable changes occur. Registrations are limited and will be allocated on a strictly ‘first in’ payment basis.

Admission refusal & behaviour
The organisers reserve the right to refuse any person admission to the Tourism Innovators Conference (“Event”) without assigning any reason. Delegates must, at all times, conduct themselves in an orderly manner and must not act in any manner which causes offence, annoyance or inconvenience to the exhibitors, event organisers or any visitors/delegates to the Event.

Any company, employee, agent or contractor who displays, attends, illustrates, publishes or distributes material or information, either verbally or in any form whatsoever, which is disparaging to any other company or product involved in the Event is liable to immediate removal without refund or recompense.

Promotional materials
Promotional materials may not be distributed at the Event except by event sponsors and exhibitors. Delegates violating this policy will be asked to leave the Event immediately. Delegates not exhibiting or sponsoring the Event may not promote business products or services to other conference delegates.

Photo / Recording Waiver
By registering for the event premises delegates grant permission to NewBook, its agents and others working under its authority, to take and to have full and free use of video/photographs containing their image/likeness. It is understood these images may be used for promotional, news, on-line/multimedia, research and/or educational purposes by and for NewBook and the Tourism Innovators brand. Delegates agree that they are not entitled to remuneration, residuals, royalties or any other payment from NewBook in respect of their image/likeness or its use. Delegates release, discharge, and hold harmless, NewBook and its agents from any and all claims, demands or causes of actions that they may hereafter have by reason of anything contained in the photographs or video. Should a delegate not agree to the above image release, they must advise NewBook by contacting 07 5655 4600 or [email protected] prior to the event.

Privacy policy
NewBook is concerned with the protection of your privacy. We support the privacy principles contained in the Privacy Act 1988 (Cth), as amended. NewBook collects and stores your personal information for the purposes of providing event services, use of NewBook services and general communication with you. Your data may be used for:

• Event purposes: Your details will be provided to parties directly related to the event including the convention registration managers and venues for the purpose of catering needs and other conference options.
• Communication from NewBook: NewBook may contact you about NewBook events, products and services via email and/or other types of communication. Please email [email protected] if you would prefer not to receive these communications.
• Communication from third parties: Event sponsors and exhibitors may be provided with delegate details following the event. Please email [email protected] should you not wish to have your details shared with event sponsors and exhibitors.
• View NewBook’s privacy policy for more information.

Insurance and liability
It is recommended that participants obtain adequate cover for travel, health and accident insurance for the Event. NewBook cannot accept responsibility for personal injuries, or loss of, or damage to, private property belonging to the Event participants and accompanying persons.

NewBook is not responsible for either the partial or total non-execution of the Event in the event of accident, natural disaster (either threatened or actual) in war, curtailment or interruption of transportation facilities, threats or acts of terrorism, governmental travel or terrorism advisory, strikes, lock out, civil disturbance, the issue of a travel warning by the World Health Organization or any other cause beyond NewBook’s control which leads to the Event being cancelled.

The Organisers may at their entire discretion repay the delegate fee or service charge paid by the delegate, or part thereof, but shall be under no obligation to repay the whole or part of such delegate fee or service charge, and shall be under no liability to the delegate in respect of any actions, claims, losses (including consequential losses), costs or expenses whatsoever which may be brought against or suffered or incurred by the delegate, as the result of the happening of any such event.

Intellectual Property
Speakers’ content and presentation slides are not intended for wider distribution − sharing, broadcasting and/or copying of this content is not permitted according to Australia’s intellectual property laws.