Conference Program
07:00 am
Registration & Breakfast Served in Videre Restaurant
08:30 am
Session 1 commences
Implement changes inside NewBook to increase your bottom line
10:30 am
Morning tea break
11:00 am
Session 2 commences
Use NewBook to create the X-Factor for your guests
12:30 pm
Lunch break
1:30 pm
Session 3 commences
Expand and embrace new technology and trends
3:00 pm
Afternoon Tea Break
3:30 pm
Session 4 commences
Take charge and grow your business
5:00 pm
One-on-one FAQ with NewBook Gurus
6:00 pm
Welcome Party on the Green commences
Podium Lawn at RACV Royal Pines
08:00 am
Coffee with our Sponsors & Exhibitors
09:00 am
Anthony Laye
MC
Official Conference Welcome
09:10 am
Hon. Kate Jones MP
Minister for Innovation and Tourism Industry Development and Minister for the Commonwealth Games
09:20 am
Michael McQueen
Futurist, Trend Forecaster & Business Strategist
The future success and survival of your business will rest on the ability to anticipate, prepare for and pre-empt disruption.
10:10 am
Brad Illich
Founder & CEO, NewBook & Tourism Innovators Conference
Welcome
10:20 am
Anthony Laye
MC
Meet the Senior NewBook Team
10:30 am
Morning Tea Break
11:00 am
Owner Panel Discussion & Q&A
Discovery Parks, Ingenia Communities, NRMA, Reflections Holiday Parks
Hear what four of the major holiday park owner groups have been up to over the past 24 months and the direction they are taking in the future, followed by Q&A.
12:00 pm
Darren Karshagen
Director of Sales & Supply, HomeAway
The journey from Stayz to a newer, more powerful back-end platform that distributes to
multiple brands and how HomeAway plans to drive bookings to your business.
12:20 pm
Nathan Cause
Head of Sales, Tyro Payments
In an ever-evolving payments landscape, Nathan will provide insights into how businesses can make their payments solution work for them by saving money, offering new payment methods and streamlining processes to optimise the user experience.
12:40 pm
Lunch Break
Workshops: Google Hotel Ads & Poolwerx
1:40 pm
Dr Jason Fox
Wizard-rogue & Leadership Advisor
How default thinking may be creating a ‘delusion of progress. how to cultivate the curiosity, empathy and quality thinking needed to stay relevant.
2:40 pm
Nick Ellis
General Manager, Ovolo Hotel Incholm & Young Tourism Leader
3:00 pm
Afternoon Tea Break
Workshop: Defibs Plus
3:15 pm
Brad Illich
Founder & CEO, NewBook & Tourism Innovators Conference
Understanding and leveraging change in the tourism industry and enhancing customer touch points.
4:20 pm
Networking Drinks With Sponsors & Exhibitors
5:05 pm
Day One Concludes
6:00 pm
Meet at the Hydrate Bar for Drinks, Canapés and departure to
Movie World
10:00 pm
First bus departs Movie World for RACV Royal Pines. Buses will depart every half hour.
12:00 am
Movie World After Party Concludes
08:00 am
Coffee with our Sponsors & Exhibitors
(Workshop: NewBook Tariffs & Automation)
09:00 am
Gus Balbontin
Investor, Founder, Advisor & Former Executive Director at Lonely Planet
What makes us love certain products and services and how systems and structures could actually be holding you back.
10:05 am
Andrew Hirst
Territory Manager, Xero
Learn about the factors affecting the shift towards a digital economy and what the future looks like for small and medium businesses.
10:40 am
Morning Tea Break
Workshops: Ruckus & Assa Abloy
11:10 am
Daniel Gschwind
Chief Executive, Queensland Tourism Industry Council
11:30 am
Membership Panel
NRMA, Top Parks, Family Parks & BIG4 Holiday Parks of Australia
Hear what four of the major holiday park membership groups have been up to over the past 24 months, what their major plans are for the future, followed by Q&A.
12:30 pm
Talis Evans
Digital & Improvement Executive, Business Services, BDO
12:50 pm
Lunch Break
Workshop: Xero
1:50 pm
Leon Chan
Business Development Manager, APAC, TripAdvisor
Learn how to influence traveller purchase decisions, and the steps you can take to maximise your reach to potential guests.
2:25 pm
Brad Illich
Founder & CEO, NewBook & Tourism Innovators Conference
Showcase of the latest 3rd party integrations and how they can benefit your business.
2:45 pm
Clark Kirby
Executive Chairman & Chief Executive Officer, Village Roadshow Theme Parks
3:00 pm
Afternoon Tea Break
Workshop: TripAdvisor
3:30 pm
Brad Illich
Founder & CEO, NewBook & Tourism Innovators Conference
Driving more business to your property and increasing yields
4:30 pm
Day One Concludes
6:30 pm
Pre-Dinner Drinks in Exhibitor Area
7:00 pm
Gala Dinner Commences
11:30 pm
Gala Dinner Concludes. After Party at Hydrate Bar!
08:30 am
Coffee with our Sponsors & Exhibitors
09:30 am
Anthony Laye
Behaviour Expert & Mentalist
Connections With Confidence - The 3 C’s of High Performing Communicators.
10:25 am
Joshua Wicks & Sam Linder
Head of Sales and Partnerships & Head of Marketing, Travello
Want to increase your exposure? With 1 million+ followers, Travello will be showcasing some of their recent successful hotel campaigns & will be discussing techniques that actually work.
10:30 am
Morning Tea Break
Workshop: BDO & Parki
11:00 am
Paul Bambei
President & CEO, National Association of RV Parks & Campgrounds
Paul will be providing insights into the North American Outdoor Hospitality industry, hot trends and what we can expect to see in the future.
11:25 am
Group Panel Discussion & Q&A
Amir Harpaz, Paul Bambei & Josh Hellings
Hear from our panel of outdoor hospitality experts about the future of the industry and the glamping revolution, followed by Q&A.
12:00 pm
Jurgen Ortelee
Director of Enterprise Sales, IDeaS Revenue Solutions
11:50 pm
Brad Illich
Founder & CEO, NewBook & Tourism Innovators Conference
“Just text me please…! ;)” Engaging and selling to the modern traveller.
12:20 pm
Lunch Break
Workshop: IDeaS Revenue Solutions
1:10 pm
Mark Squirrell
Motivational Speaker, OAM
Experience first-hand the challenges and excitement of operating in extreme environments - expect action and adrenaline!
2:20 pm
Niklas Holmqvist
Area Manager, Expedia
Beyond Bookings - engaging travellers throughout their journey.
2:40 pm
Afternoon Tea Break
3:05 pm
Darren Vincent
Territory Manager, Homes - Australia and New Zealand, Airbnb
Hear the latest updates on new tools, features and programmes that will enable your business to grow with Airbnb, both on our platform or through our growing network of integrated software providers such as NewBook.
3:25 pm
Brad Illich
Founder & CEO, NewBook & Tourism Innovators Conference
What does the future hold for the accommodation industry and how can we keep an edge on the competition?
4:10 pm
Sponsor and Exhibitor Thank You
4:20 pm
Conference Concludes
Day(s)
:
Hour(s)
:
Minute(s)
:
Second(s)